Shipping Policy

At FolkDanceDress.in, we understand that delivery timing matters, especially for school events and stage performances.

This page explains how dispatch and delivery work, in clear and simple terms.

Please read before placing your order.

Dispatch Timeline

Orders are usually dispatched within 24–48 hours, after:

  • Stock confirmation
  • Order verification
  • Size confirmation (if required)

Dispatch time is subject to availability and internal processing.

Orders placed on holidays or outside working hours may be processed on the next working day.

Delivery Timeline

Delivery time depends on:

  • Courier service
  • Delivery location
  • Weather conditions
  • Transport or logistics disruptions

We do not guarantee fixed delivery dates.

Transit time is situation dependent and beyond direct operational control.

For school functions, we strongly recommend placing orders in advance.

Tracking Information

Once the order is dispatched:

  • Tracking details are shared
  • Customer can monitor shipment status
  • Courier updates may vary by location

If tracking is not received within reasonable time, you may contact support during working hours.

Shipping Charges

Shipping charges, if applicable, are shown at checkout.

Charges may vary based on:

  • Delivery city
  • Order weight
  • Urgent handling request

There are no hidden shipping charges beyond what is displayed before payment.

Address Accuracy

Customer must provide correct and complete delivery address.

Incorrect or incomplete address may cause:

  • Delivery delay
  • Re-delivery charges
  • Order return to origin

Re-shipping charges may apply in such cases.

Delivery Attempt & Courier Responsibility

Courier partner may attempt delivery as per their policy.

If:

  • Recipient unavailable
  • Phone unreachable
  • Address unclear

Delivery may be delayed or returned.

Courier behavior and schedule are not directly controlled by us.

Urgent Orders Advisory

If your performance date is near:

  • Contact support before placing order
  • Confirm stock and dispatch timing
  • Do not rely on last-minute delivery

We advise planning with buffer time.

Damaged During Transit

If product arrives visibly damaged:

  • Record unboxing video
  • Inform support within 24 hours
  • Share clear images

Resolution will be subject to verification.

International Shipping

Currently, shipping availability depends on service coverage.

For international requests, please contact support before placing order.

Policy Update Clause

FolkDanceDress.in reserves the right to update this Shipping Policy at any time.

The updated version will be available on this page.

Customers are advised to review policy before ordering.

Need Help?

For dispatch or delivery queries:

WhatsApp Support (11 AM – 6 PM): 919354079741

Email: folkdancedress.in@gmail.com

Frequently Asked Questions

How long does dispatch take?

Dispatch usually happens within 24–48 hours after stock confirmation.

Is delivery guaranteed on a specific date?

No. Delivery depends on courier service and external conditions.

Will I receive tracking details?

Yes, tracking is shared after dispatch.

What if my order is delayed?

Delay may occur due to logistics conditions. You may contact support for updates.

Can I request urgent delivery?

Urgent dispatch depends on stock and internal capacity. Please contact support first.

Who is responsible for courier delays?

Courier transit timelines are beyond direct control and situation dependent.