At FolkDanceDress.in, your privacy matters.
We understand that when you place an online order, you share personal details such as name, phone number, address, and payment information.
This Privacy Policy explains how we collect, use, store, and protect your information.
Please read carefully before using our website.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Shipping address
- Billing details
- Order history
- Basic website usage data
We collect only the information required to process your order and provide support.
How We Use Your Information
Your information is used for:
- Processing your order
- Dispatch and delivery coordination
- Sharing tracking details
- Handling return or refund requests
- Customer support communication
- Internal record keeping
We do not use your data for unrelated marketing without consent.
Payment Information
Online payments are processed through secure third-party payment gateways.
We do not store:
- Full card details
- CVV numbers
- Sensitive banking passwords
Payment security is managed by certified payment service providers.
Sharing of Information
We may share necessary information with:
- Courier partners (for delivery)
- Payment gateway providers
- Technical service providers (for website operation)
We do not sell, rent, or trade customer personal data to third parties.
Data Security
We take reasonable measures to protect your information.
However:
- No online system is completely risk-free
- Internet transmission involves certain risks
We advise customers to use secure devices while placing orders.
Cookies & Website Data
Our website may use cookies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
Cookies do not collect sensitive personal data.
You may disable cookies in your browser settings if preferred.
Communication Policy
We may contact you for:
- Order confirmation
- Dispatch updates
- Return clarification
- Support response
We do not send unnecessary promotional messages without permission.
Data Retention
We retain customer information only for:
- Order records
- Legal compliance
- Customer service history
After reasonable time, data may be securely deleted.
Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of external websites.
Customers are advised to review external privacy policies separately.
Children’s Information
Our services are intended for parents, teachers, and coordinators.
We do not knowingly collect personal information directly from children.
Your Rights
You may:
- Request correction of incorrect information
- Request deletion of data (subject to legal compliance)
- Contact support for clarification
Requests are subject to identity verification.
Policy Update Clause
FolkDanceDress.in reserves the right to update this Privacy Policy at any time.
The updated version will be published on this page.
Customers are advised to review this page periodically.
Contact for Privacy Concerns
For privacy-related questions:
WhatsApp Support (11 AM – 6 PM): 919354079741
Email: folkdancedress.in@gmail.com
Frequently Asked Questions
Does FolkDanceDress.in store my card details?
No. Payment information is handled by secure third-party gateways.
Is my phone number shared with others?
Your number may be shared only with courier partners for delivery purposes.
Can I request deletion of my data?
Yes, subject to verification and legal compliance.
Do you send promotional spam?
No, not without consent.
Are cookies used on the website?
Yes, for improving website functionality and user experience.
Is my personal information safe?
Reasonable security measures are taken, but internet usage always carries some risk.